Articles and Interviews - Business Success & Development

---

Audio/Video Interviews:

• “Making Your Employees Happy
  Transform Your Workplace Podcast" - March 2, 2022
• “Your Working Life With Caroline Dowd-Higgins” (YouTube)
  Caroline Dowd-Higgins - May 2015
• "Working Your Bad Boss" (mp3 download)
  The Kathryn Zox Show - November 26, 2014
• "The New Relationship Reality Show" (mp3 download)
  WebTalk Radio - April 9, 2014
• "Money & Success" (radio interview mp3)
  WebTalk Radio - April 7, 2014
• “How To Succeed Despite a Bad Boss” (radio interview mp3)
  Chat With Women, KKNW Radio - December 3, 2013
• "Thank God For Mondays" (radio interview mp3)
  WSOU - November 18, 2013
• “Got a Bad Boss?” (radio interview)
  The Union Edge - October 24, 2013
• “Careerealism.com Free Webinar: Got a Bad Boss? It's Time to Take Charge”
  Careerealism.com - October 10, 2013

Articles:

• “20+ Warning Signs Your Boss Doesn't Respect You”
  UpJourney.com - August 20, 2019
• “15 Things Entrepreneurs Need to Know”
  SmallBizDaily.com - September 18, 2017
• “What Companies Can Do When Work and Religion Conflict”
  Harvard Business Review - March 15, 2016
• “Solving the World’s Greatest Challenges With Empathy”
  United Nations Foundation - December 26, 2014
• “How to Manipulate Your Awful Boss Into Working For You”
  Entrepreneur - August 18, 2014
• “How to Make the Most of Your Bad Boss”
  Complete Wellbeing - June 15, 2014
• “Turn the Bad Boss Blame Game to Your Advantage”
  thoughtLeaders.com - June 16, 2014
• “10 Unusual Ways To Improve Employee Productivity”
  SAP Business Innovation - May 7, 2014
• “12 Most Upworthy Ways to Succeed Despite a Bad Boss”
  12most.com - December 30, 2013
• “5 Sure-to-Fail Approaches for Dealing With a Bad Boss”
  BrazenCareerist.com - December 6, 2013
• “Can’t Change Your Boss? No Problem!”
  The Book Faery Reviews - October 15, 2013
• “Discover The Different Kinds of Bad Bosses”
  Careerealism.com - October 8, 2013
• “Don't Be Abused By Your Bad Boss”
  Careerealism.com - September 30, 2013
• “How to Work Your Bad Boss”
  Careerealism.com - September 26, 2013
• “The Trader Joe’s Model for Employee Retention”
  ChiefExecutive.net - September 20, 2013
• “Growing Pains: How to Keep Employees Happy While Growing”
  Concur.com - August 28, 2013
• “Increase Customer Loyalty”
  Smart & Final’s Business Advantage magazine - July 2013
• “Fix the Problem, Not the Blame”
  Smart & Final’s Business Advantage magazine - May-June 2013
• “Happy Employees Equal Better Profits”
  BusinessNewsDaily - April 29, 2013
• “Why You Want Happy Workers and How to Make It Happen”
  JobScience.com - April 10, 2013
• “What’s a Happy Employee Worth?”
  Better Managers Blog - March 27, 2013
• “Happy Employees, More Money”
  B2C - March 19, 2013
• “Look for Employees With High EQ Over IQ”
  Forbes - March 18, 2013
• “Happiness and the Bottom Line: The Importance of a Happy Workforce”
  UPrinting - February 23, 2013
• “How To Be More Optimistic At Work”
  The Fast Track - February 13, 2103
• “Happy Offices Make More Money”
  SmallBusinessComputing.com - January 8, 2013
• “Any Time of Year is Good to Express Appreciation”
  TheTurnAroundAuthority.com - December 21, 2012
• “Happier Workers Equate to Higher Profits”
  Canadian HR Reporter - September 26, 2012
• “6 Ways To Make More Money By Making Your Employees Happy”
  Fast Company - June 25, 2012
• “10 Ways to Motivate Your Employees on the Cheap”
  AllBusiness.com – July 6, 2011
• "Getting the Best From Your Employees: Law Firm Management Techniques for Workforce Success"
  The Bottom Line - June 2009
• "Testifying At A Deposition Or Trial? Here Are Seven Rules to Follow"
  Blog – November 14, 2008
• "What Jurors Loathe and Love About Commercial Real Estate Professionals"
  California Real Estate Journal - November 12, 2007
• "An Appreciation Philosophy for Law Firms"
  Legal Management - October/November 2007
• "What Jurors Loathe and Love About HR Professionals"
  HR Advisor - September/October 2007
• "Like Attracts Like - Using 'The Secret' at work"
  Sales and Service Excellence - May 2007
• "Unleashing the 'secret' at work: Applying the 'like-attracts-like' principle in the workplace"
  

  Canadian HR Reporter - April 23, 2007
• "Give Employees A Sense Of Ownership"
  American Venture Magazine - October 3, 2006
• "Good Grievances"
  HR Magazine - October 2006
• "Culture Of Appreciation"
  Leadership Excellence - August 2006
• "Employee Appreciation: 'Soft' Idea With Hard Results"
  Total Reward Strategies - April 2006
• "Valuing Employees"
  HR Magazine - February 2006
• "Create A Culture Of Appreciation"
  Family Business Magazine - September 2, 2005
• Independent Agent

Interviews:

• “If You Can’t Have the Job You Love, Love the Job You Have”
  CareerBuilder.ca - October 27, 2015
• “Making Your Employees Happy Makes Cents”
  Plum Voice - August 19, 2015
• “Don't Let a 'Misery Loves Company' Mindset Sabotage Your Career”
  Career Women Coaching - February 17, 2015
• “Got the Bad Boss Blues?”
  Career-Intelligence.com - April 2015
• “Why Happy Employees Matter”
  MarketWatch - April 3, 2015
• “Getting More Banks for your Starbucks”
  Size Zero - February 9, 2015
• “Sticky Work Situations (And How to Deal With Them)”
  levo.com - March 20, 2015
• “35 Quotes to Help You Stay Happy and Productive in 2015”
  Inc. - December 19, 2014
• “Stopping the Spread of Your Bad Boss’s Behavior”
  CareerBuilder.com - September 30, 2014
• “Make More Money By Focusing on Employees”
  PartyCentersSoftware - September 18, 2014
• “5 Simple Ways to Be a Good Boss”
  Success - July 31, 2014
• “5 Tips for a Workplace Attitude Adjustment”
  Success - July 9, 2014
• “Need to Improve Profit Margins? Try Spending More Money on Your Employees!”
  Matty J. Compton bog - July 8
• “Discover the Formula for Happy Employees”
  Success - July 2014
• “Are You A Bad Boss?”
  Business Advantage - January 2014
• “How to Spot the Boss From Hell”
  The Wall Street Journal - February 9, 2014
• “It's Not Customer Service, It's Employee Service That Really Matters”
  SAP Business Innovation - October 23, 2013
• “Are You A 'Ghost Boss'? 4 Bad Boss Bloopers - And How to Fix Them”
  Fast Company - October 8, 2013
• “'Breaking Up' With an Office Pal”
  Working Mother - May 15, 2013
• “How To Be More Optimistic At Work”
  Alexandra Levit’s Water Cooler Wisdom - May 13, 2013
• “Make More Money By Making Your Employees Happy”
  BusinessInfoGuide.com - February 15, 2013
• “Small Giants Community Interview with Dr. Noelle Nelson”
  SmallGiants.org - August 22, 2012
• “A Win Win Situation”
  MineYourBiz.com - August 22, 2012
• “Happy Employees = More Money"
  CultOfTheBlueTongue.com - July 31, 2012
• “Simple Secret to Higher Profits: Make More Money by Making Your Employees Happy"
  Workplace Weekly - May 21, 2012 (review)
• “Stop Yelling: Save Your Voice to Save Your Image"
  TheOfficeProfessional.com - May 23, 2012
• “If You Can’t Have the Job You Love, Love the Job You Have"
  CareerBuilder.com - July 12, 2011
• "On the Job: Work Conflict? Try Their Shoes"
  Gannett News Service - July 5, 2008
• "Managing a Remote Workforce"
  Hoovers - June 2008
• "Prioritizing is Key When Change is Overwhelming"
  Gannett News Service - March 22, 2008
• "Author's Advice to Cope With Change at Work"
  Career Wise - March, 2008
• "7 Tips For Excellent Customer Service"
  Health & Living - November 2, 2007
• "Turn Customer Satisfaction Into Customer Loyalty"
  Dartnell's Customers First - August 2007
• "Turn Your Boss's Attitude Around"
  Working Together - Volume 13, Issue 18
• "Prioritize Heavy Workload For Success"
  Working Together - Volume 13, Issue 19
• "7 Tips For Excellent Customer Service"
  MicroSoft Small Business Center - May 2006
• "New Year Provides Opportunities For Major Shift In Employee and Customer Appreciation Practices"
  Human Capital Plus - February 2006
• "Make Your Arguments Like A Top Trial Lawyer"
  Investor's Business Daily - January 17, 2006
• "Showing Appreciation Can Be A Secret Weapon In The Business World"
  Daily Breeze - November 15, 2005

 

---

Some items require the Adobe Acrobat Reader. You can get a free version here...